Privacy Policy
Welcome to StayInn! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy ("Policy") explains how we collect, use, and protect your personal information when you use our guest house and hotel booking services. By accessing or using our services, you agree to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide to us when you use our services, including but not limited to your name, email address, phone number, and payment details. This information is necessary for processing bookings, managing your account, and communicating with you.
1.2 Usage Data
We collect information about your interactions with our website and services, including your IP address, browser type, operating system, and pages visited. This data helps us understand how you use our services and improve your experience.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can control cookie settings through your browser preferences.
1.4 Third-Party Information
We may receive information from third parties, such as social media platforms or partners, to enhance your experience or provide additional services. This information is subject to the privacy policies of the respective third parties.
2. How We Use Your Information
2.1 Service Delivery
We use your personal information to process and manage your bookings, communicate with you about your reservations, and provide customer support. This includes sending you booking confirmations, updates, and other relevant information.
2.2 Personalization
We use your information to personalize your experience on our website, such as providing tailored recommendations and offers based on your preferences and previous interactions.
2.3 Analytics
We analyze usage data to understand how our services are used, identify trends, and improve our website and services. This helps us enhance user experience and optimize our offerings.
2.4 Marketing
With your consent, we may use your information to send you promotional materials, newsletters, and updates about our services. You can opt out of marketing communications at any time by following the unsubscribe instructions provided in the emails.
2.5 Legal Compliance
We may use your information to comply with legal obligations, respond to requests from law enforcement, and enforce our Terms and Conditions or other agreements.
3. Sharing Your Information
3.1 Service Providers
We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, booking partners, and customer support services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you of any significant changes to our privacy practices as a result of such transactions.
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests from law enforcement or other government authorities.
4. Security
4.1 Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
4.2 Data Breach
In the event of a data breach that compromises your personal information, we will notify you as required by applicable law and take appropriate measures to mitigate the impact of the breach.
5. Your Rights
5.1 Access and Correction
You have the right to access and request correction of your personal information. If you would like to review or update your information, please contact us using the contact details provided below.
5.2 Data Deletion
You may request the deletion of your personal information. We will comply with your request unless we are required to retain the information for legal or business purposes.
5.3 Opt-Out
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails. Please note that opting out will not affect the processing of your bookings or other service-related communications.
6. International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws than your own. By using our services, you consent to the transfer of your information to these countries.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information from our records.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically for any updates.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at support@stayinn.live. We are committed to addressing your concerns and providing assistance with any privacy-related issues.
For further information or feedback, please reach out to us through the provided contact details. We value your input and strive to ensure that your privacy is protected.